Effective Date: March 12, 2026

Website: https://arbfarms.com/

Welcome to ARB Farms. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, register for an account, or make a purchase from our store.

By using ARB Farms (the “Site”), you agree to the practices described in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Identification Information: When you create an account, place an order, or contact us, we collect details such as your name, billing/shipping address, email address, and phone number.
  • Payment Information: For purchases, we collect necessary payment details. (Note: Sensitive financial details like credit card numbers are processed securely by our third-party payment gateways and are not stored directly on our servers).
  • Account Data: If you create an account, we store your login credentials, purchase history, wishlist items, and preferences.
  • Automatically Collected Data: As you browse the Site, we automatically gather data about your device, web browser, IP address, time zone, and cookies installed on your device. We also track information about the specific products or pages you view and how you interact with the Site.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Fulfillment: To process transactions, arrange shipping, and provide you with order confirmations and invoices.
  • Customer Support: To communicate with you regarding your orders, address your queries, and process returns or refunds.
  • Account Management: To manage your registration, provide access to your cart, and maintain your account securely.
  • Marketing & Promotions: With your consent (e.g., if you sign up for our newsletter), we may send you emails regarding Ramzan special offers, new arrivals, and events. You can opt-out of these communications at any time.
  • Site Improvement: To screen for potential risk or fraud and to improve and optimize our website analytics so we can better serve our customers.

3. Sharing Your Personal Information

We do not sell your personal information. However, we may share your data with trusted third parties strictly for operational purposes:

  • Service Providers: We share details with delivery and logistics partners to ship your orders to your location.
  • Payment Processors: To facilitate secure checkout and payment processing.
  • Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

Our Site uses “Cookies” (data files placed on your device) to enhance your shopping experience. Cookies help us remember your login sessions, keep track of items in your shopping cart, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features on our Site.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal information.
  • Withdraw consent for marketing communications at any time by clicking “unsubscribe” in our emails.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this page.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

ARB Farms

  • Address: House No 1533/A, Raees Tower, Chungi No.14 Old TB Hospital Road, Multan, Pakistan
  • Email: contact@arbfarms.com
  • Phone: +92-313-6587242